• Requests1,329
• Still open364
• Typical time to close3.4 daysMedian of 965 closed · 1 in 10 over 40 days

Requests by month

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See as a table

Month	Requests
Oct 2026	65
Sep 2026	114
Aug 2026	97
Jul 2026	190
Jun 2026	133
May 2026	129
Apr 2026	101
Mar 2026	124
Feb 2026	125
Jan 2026	113
Dec 2025	64
Nov 2025	68

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By ward

• Ward 1 205
• Ward 2 192
• Ward 3 157
• Ward 4 139
• Ward 5 245
• Ward 6 240
• Ward 7 129
• No ward recorded 22

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Longest-open Utility Issues requests

1. Catch basin complaintWard 4 · Open since January 3, 2025
2. DigSafe Emergency Work ReportWard 4 · Open since January 5, 2025
3. Manhole cover complaintWard 5 · Open since January 9, 2025
4. DigSafe Emergency Work ReportWard 3 · Open since January 13, 2025
5. Natural gas issueWard 3 · Open since January 25, 2025
6. Water gatesWard 1 · Open since January 31, 2025
7. DigSafe Emergency Work ReportWard 5 · Open since February 2, 2025
8. Sinkhole reportWard 2 · Open since February 3, 2025
9. Manhole cover complaintWard 3 · Open since February 14, 2025
10. Natural gas issueWard 3 · Open since February 15, 2025

How these numbers are calculated.